Shipping & Delivery Policy

UNITED KINGDOM

Type	Time	Price
Tracked 48	2-4 working Days	£2.99
Tracked - Free Shipping over £50	2-4 working Days	Free

 

EU

Type	Time	Price
Tracked	5-10 working days	Variable

You can only checkout with 7-8 items in your basket. Duties & Taxes are pre-paid for our EU Customers and the condition of using this tax scheme is it has to be under a certain limit.

UNITED STATES

Type	Time	Price
Tracked International	7-14 working days	Variable

 

FAQs:

 

Can I track my order?

Yes you can! Tracking numbers are sent out once orders have been dispatched.

How long does it take for orders to be dispatched?

Your orders are processed on weekdays, within 2-3 days, and then handed over to our selected carriers. We'll send you the tracking number so you can keep track of your order.

What if I entered the wrong shipping address?

If the item hasn't been packed or shipped yet, please email us at hello@droughtsecret.com to request a shipping address amendment.    

  

 

Important Information

Please be aware that we are not responsible for information which has been entered incorrectly at checkout. If you have incorrectly entered your address and not contacted us to change this before the item is shipped.

Customers outside of the United Kingdom could be subjected to duties and taxes, which are issued once the parcel reaches you country's customs. Any extra charge by them to clear your parcel must be covered by you as we are not in control of this.

Each Country's customs vary, so you should contact your local customs office for further information. When you order from droughtsecret.com, you are considered the importer of the item and must comply with all laws and regulations of the country in which you are receiving the goods.